ZAMBIA CYBER SECURITY AGENCY WARNS PUBLIC OVER MICROSOFT OUTLOOK DISRUPTION

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ZAMBIA CYBER SECURITY AGENCY WARNS PUBLIC OVER MICROSOFT OUTLOOK DISRUPTION



The Zambia Cyber Security Agency, ZCSA, has issued a public advisory following a disruption affecting Microsoft Outlook and Microsoft 365 services worldwide.



The outage, which began on the evening of 12th November, has affected access to Outlook email, Teams, SharePoint and OneDrive. ZCSA says delayed emails are expected to be delivered and not lost.



The Agency has warned the public to beware of outage scams and not to share passwords, one-time codes, or approve unexpected sign-in prompts. It has also cautioned against installing “fix” software or accepting offers for mailbox restoration and refunds.



ZCSA is advising users to be patient, avoid re-sending emails repeatedly, and use phone calls for urgent communication.

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